Full C_C4H410_21 Practice Test and 118 Unique Questions, Get it Now!
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NEW QUESTION 49
What activities do you perform in the Administrator work center to enable a new social media channel? There are 3 correct answers to this question.
- A. Create and schedule a social media import run.
- B. Set up access to your social media account.
- C. Select the social media channel service level.
- D. Define the ticket priority with the social media channel provider.
- E. Select the channel type.
Answer: A,C,D
NEW QUESTION 50
Which of the following are features of territory determination? Note; There are 2 correct Answers to this question.
- A. Business documents can be assigned to more than one territory.
- B. Accounts can be assigned to more than one territory.
- C. A realignment run must occur to use the territory override feature.
- D. An SAP Sales Cloud user can be assigned to more than one territory.
Answer: C,D
NEW QUESTION 51
Which of the following settings are required to implement a multistep approval process for opportunities? Note: There are 2 correct Answers to this question.
- A. Activate the workflows in the scoping questions.
- B. Activate the approval process in the scoping questions.
- C. Create territories as recipient units for the approval notifications.
- D. Select a rule to determine the approver.
Answer: A,B
NEW QUESTION 52
You need to configure sales phases during fine-tuning, but the activity is in read-only mode. What is the reason for this?
- A. The fine-tuning activity is NOT added to the project.
- B. The fine-tuning activity has already been configured.
- C. The fine-tuning activity is NOT assigned to the user.
- D. The fine-tuning activity is NOT open for configuration.
Answer: A
NEW QUESTION 53
For which of the following business objects is external pricing supported? Note: There are 2 correct answers to this question.
- A. Activities
- B. Quotes
- C. Orders
- D. Leads
Answer: B,C
NEW QUESTION 54
You need to change the settings for the lead aging notification. What do you have to do? Please choose the correct answer.
- A. Use the Sales work center to trigger the time of the notification.
- B. Use the Administrator work center to set up priorities for the notification.
- C. Use the business configuration work center to modify the number of days of the notification expiration.
- D. Use the Application and User Management work center to assign users to the notification.
Answer: C
NEW QUESTION 55
You need to apply complex changes to an SAP Sales Cloud system after go live. Which option does SAP recommend for implementing these changes?
- A. Transport projects
- B. Restore projects
- C. Change projects
- D. Copy projects
Answer: C
NEW QUESTION 56
Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer? There are 2 correct answers to this question.
- A. Set up scoping and fine tuning
- B. Define the business roles
- C. Define the territory structure
- D. Define the organizational structure
Answer: A,D
NEW QUESTION 57
Your customer defines a person who is responsible for checking every SAP Sales Cloud upgrade. Upgrade notifications need to be sent via e-mail to this person. Which of the following steps must you perform in SAP Sales Cloud to set this up?
- A. Create a download account on the SAP Support Portal.
- B. Define the IT contact in the business configuration scoping.
- C. Assign the IT contact to a business role with Administrator authorizations.
- D. Define the IT contact in the Service Control Center.
Answer: D
NEW QUESTION 58
Which of the following actions are required to use Data Workbench successfully? Note: There are 3 correct Answers to this question.
- A. Download the relevant import template.
- B. Change the template structure.
- C. Purchase additional licenses for Data Workbench.
- D. Map input fields with data fields.
- E. Provide import data.
Answer: A,D,E
NEW QUESTION 59
How can you set the lead qualification levels in SAP Sales Cloud? Note: There are 2 correct Answers to this question.
- A. Based on lead status
- B. Based on product lists
- C. Manually maintained
- D. Based on surveys
Answer: A,C
NEW QUESTION 60
Which of the following activities can you perform with the SAP add-in for Microsoft Excel? There are 2 correct answers to this question.
- A. Upload Microsoft Excel workbooks to SAP Cloud for Customer
- B. Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
- C. Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
- D. Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
Answer: A,B
NEW QUESTION 61
What are some of the steps to create an ERP sales quote from an SAP Sales Cloud opportunity? Note: There are 2 correct Answers to this question.
- A. Maintain the sales phase as Identify opportunity.
- B. Request pricing for the products in the opportunity.
- C. Click on Actions -> Create ERP Quote in the opportunity.
- D. Ensure all sales activities are completed in the opportunity.
Answer: B,C
NEW QUESTION 62
For which of the following business requirements would you use the Personalization feature? Note: There are 2 correct Answers to this question.
- A. A sales representative wants to modify the screen layout.
- B. A sales manager wants different screen layouts assigned to two different business roles.
- C. An administrator wants to change a standard field label to a new value.
- D. A service manager wants to arrange his ticket queue with Assigned To as the first column.
Answer: A,D
NEW QUESTION 63
Which activities must you perform to enable retrieval of messages from a social media channel? Note: There are 2 correct Answers to this question.
- A. Invite accounts to connect.
- B. Create and schedule a social media import run.
- C. Import social media user profiles.
- D. Set up access to your social media account.
Answer: B,D
NEW QUESTION 64
Your customer wants to implement a multistep approval process for sales quotes based on the account classification. Which of the following steps are mandatory to achieve this? Note: There are 2 correct Answers to this question.
- A. Assign an e-mail template for approval communication.
- B. Enter the direct approvers for each step.
- C. Define a condition in the process.
- D. Create a copy of the default process and maintain the copy.
Answer: C,D
NEW QUESTION 65
In SAP Sales Cloud, which party roles are provided as standard for an account team? Note: There are 2 correct Answers to this question.
- A. Account contact
- B. Account team member
- C. Employee responsible - Sales
- D. Sales manager
Answer: C
NEW QUESTION 66
Which features are available when you create a sales forecast? There are 2 correct answers to this question.
- A. Multi-dimensional forecasting
- B. Multi-level categorization
- C. Multi-level overrides
- D. Multi-dimensional rules
Answer: A,C
NEW QUESTION 67
What is a workflow rule used for? There are 2 correct answers to this question.
- A. To set up the organizational work distribution
- B. To set up automatic e-mail notifications
- C. To define and activate rules for automatic field updates
- D. To define and activate an approval process
Answer: C,D
NEW QUESTION 68
You want to set up the system to send an e-mail notification every time a contact person is added to an account. Which feature do you use?
- A. Notifications
- B. Feeds
- C. Web services
- D. Workflow rules
Answer: D
NEW QUESTION 69
You have selected the Override Territory field on the Accounts Overview page. What effect does this have on territory determination?
- A. It excludes the account during the territory realignment run.
- B. It aligns all accounts marked for territory override with a territory team.
- C. It aligns the account territory determination with the territory realignment run.
- D. It excludes accounts with multiple territories from the territory realignment run.
Answer: A
NEW QUESTION 70
You want to launch the SAP ERP customer cockpit from an SAP Sales Cloud account to view transactions in SAP ERR Which of the following integration approaches support this requirement?
- A. SOAP A2X service
- B. REST A2X service
- C. Mashup
- D. SAPUI5 widget
Answer: C
NEW QUESTION 71
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SAP C_C4H410_21 Exam Description:
The “SAP Certified Application Associate – SAP Sales Cloud 2111” certification exam verifies that the candidate possesses fundamental knowledge in SAP Cloud for Customer administration and proven skills in SAP Sales Cloud. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.
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