MB-210 Practice Test Questions Answers Updated 368 Questions
MB-210 dumps & Microsoft Dynamic 365 Sure Practice with 368 Questions
NEW QUESTION # 134
You need to create a discount list for ticket sales.
Which pricing methods should you use? To answer, select the appropriate method in the dialog box in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 135
A customer places an order that includes all of the products from a previous order.
You need to add products from the previous order to the new order.
From which sources can you retrieve the list of products? To answer, select the appropriate options in the answer area.
NOTE:Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 136
You need to configure territories and membership.
Which configurations should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/set-up-sales-territories-organize-business-markets-geogr
NEW QUESTION # 137
A company uses Dynamics 365 Sales to manage sales orders.
You need to demonstrate the process of going from a lead to an order.
Which stage applies to each task? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/nurture-sales-from-lead-order-sales
NEW QUESTION # 138
You need to configure group sales discounts for alumni.
Which discount type parameters should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 139
You use products with properties for your opportunities in Dynamics 365.
You are adding a new product to your product catalog.
You need to create the product with a new set of properties.
Which Three product catalog components should you configure in sequence? To answer, move the appropriate components from the list of components to the answer area and arrange them in the correct order.s
Answer:
Explanation:
1 - Product Family
2 - Properties
3 - Product
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-product-family
NEW QUESTION # 140
You are setting up the product catalog in Dynamics 365 Sales.
The following promotions must be set up in the product catalog:
* Customers receive a free mug with the purchase of one can of soda.
* Customers receive a five percent price decrease on the purchase of 12 cases of soda.
* Soda has various prices based on whether the purchase is for one can, one six-pack, or a case.
You need to choose which feature to set up in the product catalog.
Which feature should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 141
A company uses Dynamics 365 Sales to manage sales orders.
You need to demonstrate the process of going from a lead to an order.
Which stage applies to each task? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/nurture-sales-from-lead-order-sales
NEW QUESTION # 142
You are a Dynamics 365 administrator.
You need to configure action cards in Relationship Assistant.
Which action card should you enable for each scenario? To answer, drag the appropriate action cards to the correct scenarios. Each action card may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
References:
https://community.dynamics.com/crm/b/crmpowerobjects/archive/2018/12/31/enable-and-configurerelationship-
NEW QUESTION # 143
You are configuring Dynamics 365 Sales for a U.S.-based company. The company has two territories that are divided as follows:
* West territory: California to Texas
* East territory; Missouri to Maine
The sales territories should be configured as follows:
You need to set up the sales territories.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
Graphical user interface, application Description automatically generated
NEW QUESTION # 144
A company uses Dynamics 365 Sales. The company uses their organizational structure to determine how to aggregate forecasts for each year.
The company divides a business unit into three separate units. Each unit will have a new manager.
You need to update the quotas for each user for the current fiscal year's forecast.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Upload the new quota amounts for each user.
- B. Assign the users to their new managers.
- C. Create a new relationship between sites.
- D. Update the target goal amount for each user.
- E. Create and assign users to new resource groups for each manager.
- F. Adjust the forecast values directly.
Answer: A,B
NEW QUESTION # 145
You need to set up the required sales tracking for multinational customers.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Create each country sales territory as a sub-territory of the global territory.
- B. Associate the accounts in each country with the country sales territory in which it is located.
- C. Create a primary account for the customer and contacts for each country of operation.
- D. Associate the customer accounts for each country with the primary account.
- E. Create a primary account for the customer and assign it to the global territory.
Answer: A,B
Explanation:
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/set-up-sales-territories-organize-business-markets-geogr
NEW QUESTION # 146
You are a Dynamics 365 for Sales administrator.
You need to implement Versium Predict with custom views.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
NEW QUESTION # 147
A company is implementing Dynamics 365 Sales.
The solution must support a new standardized sales process. The process must be the same for both new and existing customers.
Sales representatives must follow up on email inquiries about products within 24 hours.
The time it takes for sales representatives to follow up on inquiries must be reportable.
All quotes for new customers must be reviewed and approved by the sales manager for specific criteria.
You need to configure playbooks to meet the requirements.
What should you do? To answer, select the appropriate options in the answer area.
NOTE:Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Text, table Description automatically generated
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/enforce-best-practices-playbooks
NEW QUESTION # 148
A company wants to use Dynamics 365 Sales with their internal phone system.
You need to configure Dynamics 365 to use the softphone dialer.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Download and import the Dynamics 365 Channel Integration Framework
2 - Navigate to the channel Integration Framework application
3 - Configure the channel provider
Reference:
https://docs.microsoft.com/en-us/dynamics365/ai/sales/integrate-sample-softphone
https://docs.microsoft.com/en-us/dynamics365/customer-service/channel-integration-framework/configure-channel-provider-channel-integration-framework
NEW QUESTION # 149
A company is implementing Power Bl templates for Dynamics 365 Sales.
The company wants to use prebuilt dashboards.
You need to identify the steps to configure the Power Bl templates.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
NEW QUESTION # 150
A sates manager needs to add a new business closure.
You need to configure a new business closure schedule.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Select New
2 - Modify the Closures dialog pop-up.
3 - Open Scheduling from the Customer Service Hub.
4 - Select Business Closures from Settings.
Explanation:
Schedule a new business closure
Make sure that you have the required security role or equivalent permissions.
More information: Manage security roles in service scheduling
* In the Customer Service Hub sitemap, go to Scheduling.
* From the list of entity records, select Settings > Business Closures.
* The Business Closures view is displayed. You can switch between various system views using the drop-down menu.
* Select any existing record to see additional options in the command bar
* On the command bar, select New to schedule a new business closure.
You can also select New from the business closure grid to create a new business closure record.
A quick create dialog box is displayed.
* In the Schedule a Business Closure dialog box, type or modify information in the text boxes:
* In the Name box, type a name that describes the purpose of the closure.
The first 12 characters of the name appear on each day of the closure on the calendar view of the affected resource's Work Hours.
* If the closure is an all-day event, select the All Day Event check box. The application automatically enters the duration of 1 day.
* In the Start Time and End Time boxes, enter the start and end date and time for the closure.
* If you want to enter duration instead of an end time, select the length of the closure in the Duration box. The application automatically calculates the end time for you.
If you want to enter a specific time period, clear the All Day Event check box. You can then specify the hours during which your organization will be closed.
* To save this business closure, select OK.
https://docs.microsoft.com/en-us/dynamics365/customer-service/set-when-business-closed-csh
NEW QUESTION # 151
You implemented Dynamics 365 Sales for a company.
Users experience the following issues:
* Salespeople can display a view of all accounts. The account phone number column, which is the last column, displays only the header with no data.
* The company creates a system view named Salesperson customer for last 90 days. This view is unavailable for the salespeople.
You need to resolve the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 152
You are a Dynamics 365 Sales administrator. The sales team has questions about competitor tracking.
You need to provide answers to the questions from the sales team.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text, application, email Description automatically generated
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/close-opportunity-won-lost-sales
NEW QUESTION # 153
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Microsoft MB-210 certification exam is designed to test the skills and knowledge of professionals who work as functional consultants for Microsoft Dynamics 365 Sales. MB-210 exam covers a wide range of topics related to sales processes, including lead and opportunity management, product and price list management, order processing, and sales analysis and reporting. Successful candidates will be able to demonstrate their ability to configure and customize Dynamics 365 Sales in order to meet the unique needs of their clients.
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