WGU Organizational-Behavior Actual Tests : WGU Organizational Behavior (GTO1, C715)

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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

Question 1

Which method should be used to maximize team member participation in a global meeting?

A. Alpha-direct technologies to maintain communication links
B. Unilateral electronic messaging to facilitate communication
C. A Delphi-like sequence of notes via carrier mail to encourage dialog between members
D. Online using computer technologies and/or phone communication

Question 2

A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?

A. Exercise collective control over the pace of work
B. Change work group roles at random
C. Assign individual roles rather than mutual team roles
D. Share information but not engage in collective performance goals

Question 3

A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

A. Direction and challenge
B. Specificity and feedback
C. Challenge and encouragement
D. Specificity and encouragement

Question 4

A team is struggling to resolve procedural issues that govern their performance. What should the team leader do to resolve the problem?

A. Appoint an assistant team leader to track the struggles and report back
B. Rearrange roles within the team by adding members
C. Ask questions and help team members talk through the problem
D. Research the problem and impose a solution

Question 5

Although team performance has been fairly good, members feel that more could be done to improve their effectiveness. They feel that some team members could be more collaborative. Which type of reward system could be used effectively in this situation?

A. A system that emphasizes individual rewards for aggressive competitiveness
B. A system that emphasizes rewards for individual contributions as well as for selfless contributions
C. A system that emphasizes group rewards for maximizing productivity
D. A system that emphasizes group rewards based on aggressive competitiveness

Solutions: