Salesforce Arch-302 Actual Tests : Salesforce Certified B2C Solution Architect

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Salesforce Arch-302 Exam Syllabus Topics:

Salesforce Certified B2C Solution Architect Sample Questions:

1. An electronics company operates its website on B2C Commerce. The company recently decided to update its Customer Service portal from a homegrown solution to Service Cloud in order to take advantage of Assisted Order Placement through the 'Order on Behalf of feature in the Service Cloud console.
The company currently has 3 million customer records in its B2C Commerce database that need to be migrated into Service Cloud.
How should a Solution Architect manage the export from B2C Commerce-and import the initial batch of customer records into Service Cloud in an efficient manner?

A) Use Business Manager to export and Data Loader to import the 3 million records into Service Cloud.
B) Use the Salesforce REST API to import the 3 million records into Service Cloud.
C) Use the Streaming API to push the 3 million customer records from B2C Commerce to Service Cloud.
D) Use the Commerce Cloud REST API to import the 3 million records into Service Cloud.

2. A merchant using B2C Commerce and Service Cloud has a requirement for service agents to order products on behalf of shoppers. In the envisioned scenario, a shopper contacts the service center with an order request, the agent uses the Service Console to find the shopper's account, and initiate an order on behalf of the shopper using payment information provided by the shopper. The merchant is considering the B2C Commerce - Service Cloud Connector for this implementation.
Which three considerations should a Solution Architect keep in mind prior to implementation? Choose 3 answers

A) Guests or anonymous storefront shoppers are not supported in this scenario.
B) B2C Commerce needs to be registered as a remote site.
C) Service agents need a corresponding storefront login mapped to their Service Cloud user record.
D) The Service Cloud Connector only supports contacts as a customer model.
E) The Service Cloud Connector only supports Person Accounts as a customer model.

3. A company uses B2C Commerce, Experience Cloud, and Marketing Cloud. Now the company wants to enable Social Login with Facebook, Google, and Twitter to increase their conversion rates. Currently, Customer Identity is in use and two types of accounts are available: Individual accounts and household accounts.
Which consideration should a Solution Architect keep in mind when configuring seamless cross-cloud identity?

A) To create the external authenticated profile in Commerce Cloud, Service Cloud will need to invoke a remote OAuth2 authentication request to Commerce Cloud.
B) The Commerce Cloud to Service Cloud connector supports both person account and contact accounts out-of-the-box.
C) Commerce Cloud will be the system of record for customer shopping data, including individual profile and authentication credentials.
D) Full access (full) scope will request access to all accessible data that the third-party provides.

4. At Universal Containers, each admin and developer use a separate developer pro sandbox. Configuration and code are then migrated to a partial data sandbox for combination and initial testing. Once approved the configuration and code are then migrated to a full copy sandbox for final load and regression testing before going to production.
when should the full copy sandbox be refreshed?

A) After each major release to production.
B) After a new user is added to production.
C) After user acceptance testing is complete.
D) After each push from the partial data sandbox.

5. A company wants to migrate their existing in-house order management solution to the Salesforce Order Management product, which will trigger post-purchase transactional emails through Marketing Cloud. They are already using B2C Commerce, Service Cloud, and Marketing Cloud, as well as the B2C Commerce - Service Cloud Connector and Marketing Cloud Connect.
What are three actions that a Solution Architect must take when planning and deploying this solution? Choose
3 answers

A) Replace the Service Cloud Connector with an Order Management Connector for B2C Commerce.
B) Migrate subscriber keys in Marketing Cloud to a new Order Management customer identifier.
C) Configure data extensions and triggered sends in Marketing Cloud to support transactional emails for ordering scenarios.
D) Integrate Salesforce Order Management to B2C Commerce for order history and user self service.
E) Modify the Service Cloud Connector implementation to remove potentially conflicting features with the Order Management Connector.

Solutions: