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Avaya Oceana® Solution Support Sample Questions:

1. Which component is responsible for integrating Avaya Oceana Workspaces with Avaya Oceana core components?

A) Call Server Connector (CSC)
B) Unified Collaboration Administration (UCA)
C) Unified Agent Controller (UAC)
D) Unified Collaboration Model (UCM)

2. Under the Avaya Aura Experience Portal Oceana Sample Application variable configuration settings, what is the significance of the backup SIP address in case of a failure in Avaya Oceana?

A) It can be set to a Default VDN number to be used when Avaya Oceana is unavailable.
B) It can be set to a RONA VDN number.
C) It can be set to a Routing VDN number.
D) It can be set to an alternative Ingress VDN number when the standard Ingress VDN is unavailable.

3. For providing a treatment similar to an Experience Portal, which VON is required in Communication Manager?

A) Ingress VDN
B) Self Service VDN
C) Routing VDN
D) Transfer VDN

4. From where can you change the log-level for Avaya Oceana snap-in components?

A) System Manager
B) Breeze Node CLI
C) Avaya Control Manager
D) Omni channel Data store

5. When a customer leverages Avaya Aura Experience Portal as their self-service application, during the first leg of voice call processing, which component from the Avaya Aura stack contacts Context Store to create a Context ID for the new Voice Interaction?

A) Avaya Aura Application Enablement Services
B) Avaya Aura Session Manager
C) Avaya Aura Experience Portal IVR Application
D) Avaya Aura Communication Manager

Solutions: