Career Prospects and Annual Remuneration
After passing the necessary tests and earning the CCNP Collaboration designation, the certificate holders can lead their careers to the field of unified communications infrastructure and solutions. In all, such a certification will equip you with the relevant knowledge to opt for the following job roles as marked below:
- Network Voice Engineer: $74,868;
- Collaboration Engineer: $76,340.
- Unified Communications Engineer: $77,567;
- Cisco Network Engineer: $74,768;
Notice that the aforementioned average annual salaries are rendered by the PayScale.com platform.
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Mobile & Remote Access – 25%
To deal with the questions from this domain, the examinees need to prove that they are proficient in:
- Configuring a Mobile & Remote Access solution (including DNS records types; certificates, HTTP allow list; Unified Communications traversal zones; Unified Communications configuration within Expressway; SIP trunk security profile within Cisco Unified Communications Manager);
- Troubleshooting a Mobile & Remote Access solution.
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Official Training Course
Follow up the topic introduction with a comprehensive course administered by Cisco. This training comes in two delivery options, either a physical classroom with hands-on labs or e-learning. Both run for 5 days, with a specific audience targeted for collaboration administrators and collaboration engineers.
The course outline is very exhaustive and well-thought-out to provide you with the most relevant knowledge needed for your upcoming exam as well as your job role. Its main objective is to provide quality learning through blow-by-blow discussion and lab practices. Completing this program shapes your skills in Cisco Unified CM, together with Cisco Expressway, their configuration, and additional features. Subsequently, lectures acquaint you with troubleshooting of collaboration solutions and security of B2B communication. Also, using Cisco Collaboration, you gain proficiency in B2B calls.
Another key part of the course is Cisco’s Mobile and Remote Access (MRA). At this point, there will be an all-inclusive explanation of important skills, specifically in designing, troubleshooting, integrating, and securing MRA features. Some of the primary aspects that are deliberated include Cisco Instant Messaging and Presence and Cisco Unity Connection. Concluding the discussion are Cisco Webex Hybrid Services.
With the combination of lectures and labs, you get the upper hand with your test preparation. It readily highlights your knowledge of leveraging collaborative technologies for the accessibility of work supports such as content, voice, video, and remote workloads. And considering the weight and extensiveness of the course, there are certain prerequisites that needed to be cleared beforehand. First of all, it’s imperative to have a solid background in networking technologies, predominantly in voice and video. Unerring comprehension of basic Cisco collaboration solutions and Cisco Unified Communications Manager call control fundamentals is also a must. Lastly, you should already be familiar with vital signaling protocols like XMPP and SIP. If you think your contextual grasp is not enough, it’s advisable that you take the associated courses. These are “Understanding Cisco Collaboration Foundations” and “Implementing and Operating Cisco Collaboration Core Technologies”.
Cisco 300-820 Exam Certification Details:
| Exam Price | $300 USD |
| Duration | 90 minutes |
| Number of Questions | 55-65 |
| Exam Code | 300-820 CLCEI |
| Exam Name | Implementing Cisco Collaboration Cloud and Edge Solutions |
| Recommended Training | Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) |
| Exam Registration | PEARSON VUE |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Sample Questions | Cisco 300-820 Sample Questions |
Cisco 300-820 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Cloud Management, Suite and Devices Administration | 20% | - Monitoring and troubleshooting
|
| Suite and Device Configuration | 25% | - Webex Meetings and Messaging setup
|
| APIs and Programmability | 10% | - Webex APIs
|
| Collaboration Cloud Technologies | 25% | - Expressway configuration and integration
|
| Hybrid and Migration to the Cloud | 10% | - Hybrid services implementation
|
| Security | 10% | - Security configuration
|
Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions:
When designing the call control on a Cisco Expressway Core, which is the sequence of dial plan functions?
- A. DNS zone, local zone, search rules
- B. transforms, CPL, user policy, search rules
- C. search rules, transforms
- D. search rules, zones, local zones
Correct Answer: B 🗳️
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
What is a capability of Interactive Connectivity Establishment passthrough in Cisco Expressway?
- A. It enables media path optimization between endpoints by leveraging a TURN relay.
- B. It allows direct SIP communication between Mobile and Remote Access registered endpoints without passing through Expressway.
- C. It allows media between Mobile and Remote Access registered endpoints through Expressway.
- D. It enables the integration of Cisco UCM call services and Cisco Webex Cloud.
Correct Answer: C 🗳️
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
An administrator installs a new webserver (server1.example.com - 10.1.1.90) for storing Cisco Jabber update files to the network, but all Mobile and Remote Access registered clients still run the old Jabber software version, and the update fails. Which configuration task on an Expressway server solves the Jabber software update issue?
- A. Add a rule with the server IP address 10.1.1.90 in the URL to the inbound HTTP allow list because server names and FQDNs are not supported.
- B. Add a rule with the URL http://server1.example.com:80/ to the outbound HTTP allow list manually to allow pushing the new software to the clients.
- C. Add a rule with the URL http://server1.example.com:80/ to the inbound HTTP allow list manually to allow access to the new web server.
- D. Run an IM and Presence server discovery process on Expressway-C to add the new web server to the inbound HTTP allow list automatically.
Correct Answer: C 🗳️
Refer to the exhibit. Which option addresses the warning message "This location main number might not be attended or active."?
- A. Choose Route Group from the dropdown and select a route group.
- B. Choose Assign Extension from the dropdown and select an extension.
- C. This message will disappear after location has users configured.
- D. Choose Assigned Number from the dropdown and select a number.
Correct Answer: D 🗳️
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
Refer to the exhibit. An administrator troubleshoots Cisco Jabber users experiencing issues when trying to log in and notices errors in the Jabber problem report log. The administrator also sees that the Intercluster Sync Agent service is not running on the IMM and Presence server. Why is the Jabber client unable to sign in?
- A. The XMPP bind failed on the IM and Presence server
- B. The Jabber client refused the XMPP bind connection.
- C. The XMPP stanza is not using the correct ID for the Jabber client.
- D. The XmppSDK.dl file is missing from the IM and Presence server
Correct Answer: A 🗳️
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