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Scrum PAL-EBM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Key Value Areas (KVAs) | 40% | - Ability to Innovate
|
| Culture and Leadership | 15% | - Leadership Practices
|
| Foundations of Evidence-Based Management | 25% | - EBM Framework Overview
|
| Measurement and Decision Making | 20% | - Evidence-Based Decisions
|
Scrum Professional Agile Leadership - Evidence Based Management (PAL-EBM) Sample Questions:
A Product Owner at ABC company has various types of stakeholders that provide feedback and ideas for the product. At times they have ideas that run counter to one another. At a recent meeting, the Sales Manager insists that a new feature be added in order to reach untapped new customers.
The CFO contends that this new feature is not cost-effective and suggests focusing on other features to improve the satisfaction of existing customers. The PO sees merit in both stakeholder perspectives.
How should the PO proceed?
Response:
- A. Implement the CFO,s request to prevent customer churn.
- B. Gather the opinions of all stakeholders, then make a decision on which request to pursue based on this information.
- C. Agree with the Sales Manager,s proposal by implementing the requested features as it will help to boost the sales team,s revenue.
- D. Implement a small part of the Sales Manager,s proposal in order to gather more information to better understand its potential.
Correct Answer: D 🗳️
The management board wants to know how to evaluate team effectiveness. Which of the following would help them understand how a team is performing?
Response:
- A. Changes in customer satisfaction measure over time.
- B. All of the above.
- C. How easily a team is able to meet the planned release dates.
- D. How well a team is able to stay within the project budget.
Correct Answer: A 🗳️
Zoomer company's best selling app has started to have its user base erode by new competing apps that have newer and more popular features. An important stakeholder believes that Zoomer's app user base can be restored by adding several customer requests to the product backlog that would be prioritized over other planned product initiatives.
This set of requested features would take over a year to implement and release and delay other items in the backlog. What should Zoomer do?
(choose the best answer)
Response:
- A. Postpone previously planned initiatives and start working on the backlog of customer requests as soon as possible.
- B. Implement and measure the result of a single feature in a shortened one month release cycle.
- C. Reach out to the customers to learn more about their needs and decide what to do next based on the information.
- D. Implement selected suggestions from each stakeholder so as not to upset any of your stakeholders.
Correct Answer: C 🗳️
What would be a valid reason for an organization to consider an Agile approach?
Response:
- A. To ensure commitments are met.
- B. To increase the speed of delivery.
- C. To better satisfy the customer and/or user needs.
- D. To improve employee utilization rates.
Correct Answer: C 🗳️
Many publications have written about the success of your product. Your customers are very happy (very low satisfaction gaps) and that has lead to a commanding lead over your competitors in its market.
Which of the following would be the best way of protecting and increasing the success of your organization?
(choose the best answer)
Response:
- A. Protect your market share by implementing new features to decrease the likelihood of your customers leaving for a competitor.
- B. Use profits from the product to search for new opportunities with larger satisfaction gaps.
- C. Keep your customers happy by continuously enhancing the product through new features.
- D. Acquire your competitors to increase your market share.
Correct Answer: B 🗳️
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