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Huawei H19-321 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Presales Service Fundamentals | - Role and principles of presales services - Presales workflows and customer engagement basics |
| Topic 2: Huawei Service Portfolio and Solutions | - Overview of Huawei enterprise service offerings - Mapping services to customer scenarios |
| Topic 3: Solution Design and Proposal Development | - Developing service proposals and pricing considerations - Designing tailored service solutions |
| Topic 4: Proof of Concept (PoC) and Handover | - Planning and executing PoC activities - Transition from presales to delivery teams |
| Topic 5: Customer Needs Analysis | - Techniques for gathering and documenting customer requirements - Translating requirements into solution options |
| Topic 6: Presentation and Competitive Positioning | - Delivering effective presentations and demonstrations - Competitive analysis of service solutions |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
GSM-R evaluation and optimization service expansion strategy is incorrect:
- A. GSM-R new networks must bundle network premium services
- B. Customers have purchased maintenance services and do not need to purchase online preferential services
- C. GSM-R Optimization Services and Planning and Design Services are sold in packages and cannot be split
- D. GSM-R Centralized Network Optimization and GSM-R Expert Support Optimization Services are expanded by collecting existing network issues and network assessment models
Correct Answer: B 🗳️
What service offerings are not included in the Customer Support Service in the UniSTAR SCT Configurator? (Multiple choice)
- A. On-site service
- B. AntiDDoS Remote Emergency Response Service
- C. Device health check
- D. Media retention
- E. Video Conferencing Assurance Service
- F. Software Premium Support Services
Correct Answer: A,B,C,D,F 🗳️
What is the following description of the IP Network Planning and Design Service incorrect?
(Multiple choice)
- A. Focus on stock networks
- B. Extended market short
- C. Enhance product competitiveness
- D. Do not undertake friendly business equipment
Correct Answer: A,D 🗳️
In enterprise storage failover, active-active architecture primarily provides:
- A. Manual failover only
- B. Reduced storage capacity
- C. Slower failover than active-passive
- D. Continuous availability with no single point of failure
Correct Answer: D 🗳️
the data center L1 layer industry in the deepening design stage review content is correct.
- A. Design standard specifications
- B. Tender documents
- C. Construction drawings
- D. Requirements confirmation document
Correct Answer: C 🗳️
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