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CompTIA 220-1002 Actual Tests : CompTIA A+ Certification Exam: Core 2

220-1002 actual test
  • Exam Code: 220-1002
  • Exam Name: CompTIA A+ Certification Exam: Core 2
  • Updated: Sep 06, 2026
  • Q & A: 850 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

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Operational Procedures

Operational procedures include a wide range of subtopics that are extracted from the following knowledge areas:

  • The adoption of the right communication skills and professionalism.
  • Environmental impacts and the right controls;
  • Basic safety procedures;
  • Comparing and contrasting IT best practices relating to documentation types;
  • Remote access technologies;
  • The processes involved in addressing privacy, prohibited activity, policy, and licensing concepts;
  • The implementation of basic change management best practices;
  • Disaster recovery and prevention techniques;
  • Basic scripting concepts;

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CompTIA 220-1002 Exam Syllabus Topics:

SectionWeightObjectives
Operational Procedures22%- Safety and environmental procedures
  • 1. Proper disposal of hardware components
    • 2. Safety best practices
      - Professionalism and communication
      • 1. Documentation and reporting
        • 2. Customer service techniques
          Operating Systems28%- Other operating systems
          • 1. Linux fundamentals
            • 2. macOS basics
              - Windows operating system configuration and management
              • 1. Windows features and tools
                • 2. Command-line tools and utilities
                  Software Troubleshooting28%- System and application troubleshooting
                  • 1. Common software problems
                    • 2. Performance issues
                      - Windows troubleshooting
                      • 1. Application and OS errors
                        • 2. Startup and boot issues
                          Security22%- Security practices
                          • 1. Authentication and access control
                            • 2. Wireless security
                              - Threats and vulnerabilities
                              • 1. Social engineering awareness
                                • 2. Malware types and mitigation

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